Shipping policy

Shipping Policy – OakHeartOutfits

Thank you for shopping with OakHeartOutfits. We specialize in handcrafted and handmade products, and each item is carefully prepared and packed to ensure it reaches you safely.

Processing Time
All orders are processed within 1–2 business days unless otherwise stated in the product listing. Custom or made-to-order items may require additional preparation time.

Shipping Time
Estimated delivery times vary depending on your location:
• USA & Canada: 7–14 business days
• Europe: 7–12 business days
• Australia & International: 10–18 business days

Please note that delivery times may vary due to customs processing, holidays, or unforeseen shipping delays.

Shipping Carriers
We ship through reliable international carriers such as USPS , DHL, FedEx, UPS, or other trusted postal services depending on the destination and product size.

Tracking Information
Once your order has been shipped, you will receive a tracking number so you can monitor your package during transit.

Customs & Import Taxes
Buyers are responsible for any customs duties, import taxes, or local fees that may apply in their country. These charges are determined by your local customs authority.

Shipping Address
Please ensure your shipping address is correct at checkout. OakHeartOutfits is not responsible for orders delivered to incorrect addresses provided by the buyer.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery, and we will assist you in resolving the issue.

If you have any questions regarding shipping, feel free to contact us. We are always happy to help.

OakHeartOutfits – Handmade Craftsmanship Delivered Worldwide